r44444 Privacy Policy

1. Introduction and Scope

This Privacy Policy describes how r44444 ("r44444", "we", "us", or "our") collects, uses, stores, shares, and protects the personal information of individuals who access or use the r44444 platform at r44444.app, including its sportsbook, live casino, slots, and associated account and payment services.

This Privacy Policy applies to all registered players, visitors to r44444.app, and any person who contacts r44444 customer support. By creating an r44444 account or using the r44444 platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with the r44444 Terms and Conditions and Responsible Gaming Policy, which are incorporated by reference.

2. Data Controller Information

r44444 is the data controller responsible for the personal data collected through the r44444 platform. As data controller, r44444 determines the purposes for which and the means by which your personal data is processed. If you have any questions about this Privacy Policy or the way r44444 handles your personal data, you may contact us at:

Email: [email protected]
Support hours: 24 hours a day, 7 days a week.
Language: English and Bengali.

3. What Personal Data We Collect

r44444 collects the following categories of personal data in connection with your use of the platform:

r44444 does not collect sensitive personal data beyond what is strictly necessary for identity verification and legal compliance. r44444 does not collect biometric data, health information, or political opinions.

4. How We Collect Your Data

4.1 Data You Provide Directly

The majority of personal data r44444 holds is provided by you directly when you register an account, complete identity verification, make a deposit or withdrawal request, contact customer support, or respond to a survey or promotion.

4.2 Data Collected Automatically

When you access the r44444 platform, certain technical data is collected automatically by our servers and analytics systems. This includes your IP address, the type of device and browser you are using, the pages you visit, and the duration of your session. This data is collected using server logs, cookies, and similar tracking technologies as described in Section 8 of this Privacy Policy.

4.3 Data Received from Third Parties

r44444 may receive personal data about you from third-party sources, including:

• Identity verification service providers who confirm the authenticity of documents you submit during KYC checks.
• Payment processors such as bKash, Nagad, Rocket, and Upay, who confirm the status and outcome of payment transactions.
• Fraud prevention and anti-money laundering screening providers who flag accounts or transactions for further review.
• Publicly available sources such as sanctions lists and politically exposed persons (PEP) databases, where required by applicable law.

5. Legal Basis for Processing

r44444 processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to register your account, manage your relationship with r44444, process deposits and withdrawals, and settle bets and casino game outcomes.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and financial record-keeping obligations.
• Legitimate interests: Processing carried out to detect and prevent fraud, secure the platform, improve our services, and manage responsible gaming obligations — where these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your explicit consent, such as sending you marketing communications about r44444 promotions, bonuses, and new features. You may withdraw consent at any time by contacting [email protected].

6. How We Use Your Personal Data

r44444 uses the personal data it collects for the following purposes:

• Registering and managing your r44444 account, including verifying your identity and age in accordance with our 18+ policy.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard, and other supported payment methods.
• Settling sports bets on cricket fixtures including BPL, IPL, T20 World Cup, and other events, as well as casino game outcomes.
• Providing customer support and resolving disputes or complaints submitted to r44444.
• Sending you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts.
• Sending you promotional communications about r44444 bonuses, offers, and platform updates, where you have given your consent to receive such communications.
• Conducting responsible gaming monitoring, including reviewing your betting patterns to identify signs of problem gambling and offering appropriate intervention tools such as deposit limits and self-exclusion.
• Detecting, investigating, and preventing fraudulent activity, money laundering, and other prohibited conduct on the r44444 platform.
• Analysing usage data to improve the r44444 platform, optimise the user experience for Bangladesh players, and develop new features.
• Complying with applicable legal and regulatory obligations, including responding to lawful requests from government authorities.

7. Sharing Your Personal Data

r44444 does not sell your personal data to any third party. r44444 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and under appropriate data protection safeguards:

7.1 Payment Service Providers

To process your deposits and withdrawals, r44444 shares the minimum necessary payment and identity data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. These providers are bound by their own regulatory obligations and data protection commitments.

7.2 Identity Verification Providers

As part of our KYC programme, r44444 may share copies of identity documents and related personal data with third-party identity verification service providers. These providers process data solely for the purpose of verifying your identity on behalf of r44444 and are prohibited from using your data for any other purpose.

7.3 Game Technology Providers

Game studios and platform technology providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive limited technical data (such as a player session token) necessary to deliver games to your device. These providers do not receive your full identity or financial data.

7.4 Fraud Prevention and Compliance Providers

r44444 may share account and transaction data with fraud detection, anti-money laundering, and sanctions screening providers to fulfil its legal obligations. Where required by law or a valid regulatory or court order, r44444 may also disclose personal data to government authorities, law enforcement agencies, or regulatory bodies.

7.5 Corporate Transfers

In the event of a merger, acquisition, or sale of all or part of r44444's assets, your personal data may be transferred to the acquiring entity as part of that transaction. r44444 will notify affected players of any such transfer and of any resulting changes to this Privacy Policy.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. r44444 uses cookies and similar technologies such as local storage and session tokens to operate the platform, remember your preferences, and analyse how players use the site.

8.2 Types of Cookies r44444 Uses

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your r44444 account. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, preferred payment method display, and responsible gaming tool settings.
• Analytics cookies: Collect anonymised data about how players navigate the r44444 platform to help us improve the user experience. This data does not identify individual players.
• Security cookies: Help r44444 detect and prevent fraudulent login attempts, bots, and suspicious activity.

8.3 Managing Cookies

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the r44444 platform. Strictly necessary cookies cannot be disabled without preventing you from using core platform features such as logging in and placing bets.

9. Data Retention

r44444 retains your personal data for as long as your account is active and for such additional period as is required to comply with our legal obligations. The following general retention guidelines apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required for anti-money laundering record-keeping purposes.
• Financial transaction records: Retained for a minimum of five (5) years in accordance with applicable financial record-keeping requirements.
• Customer support communications: Retained for three (3) years following the resolution of the relevant query or complaint.
• Technical and usage data: Retained in anonymised or aggregated form for up to two (2) years for analytics purposes.
• Marketing consent records: Retained until you withdraw your consent or for three (3) years following your last interaction with r44444 marketing communications, whichever is earlier.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, r44444 will securely delete or anonymise that data.

10. Data Security

r44444 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and r44444 servers.
• Encryption of sensitive data at rest, including payment details and identity document copies.
• Role-based access controls that restrict access to personal data to r44444 staff members who require it to perform their job functions.
• Regular security assessments and vulnerability testing of the r44444 platform.
• Two-factor authentication options available for player accounts to reduce the risk of unauthorised access.
• Intrusion detection systems and real-time monitoring for suspicious activity.

While r44444 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, r44444 will notify affected players without undue delay in accordance with applicable law.

11. Your Rights

As a player on the r44444 platform, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data r44444 holds about you.
• Right to rectification: You may request that r44444 correct any inaccurate or incomplete personal data held about you.
• Right to erasure: You may request that r44444 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to restrict processing: You may request that r44444 restrict the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of that data is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you may request that r44444 provide your personal data to you in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where r44444 processes your personal data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to processing of your personal data carried out on the basis of r44444's legitimate interests, including profiling for marketing purposes.

To exercise any of these rights, please contact r44444 at [email protected]. r44444 will respond to all verified rights requests within thirty (30) days of receipt.

12. Children's Privacy

The r44444 platform is strictly intended for adults aged 18 and above. r44444 does not knowingly collect or process personal data from individuals under the age of 18. If r44444 discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered an account on r44444, please notify us immediately at [email protected].

13. Changes to This Policy

r44444 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material — meaning they affect the purposes for which we use your data or the rights you hold — r44444 will notify registered players via the mobile number or email address associated with their account prior to the change taking effect.

Minor clarifications or administrative updates that do not affect your rights may be made without prior notice. The effective date shown at the top of this Privacy Policy will be updated each time the document is revised. We recommend reviewing this Privacy Policy periodically to stay informed about how r44444 protects your data.

14. Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or about the way r44444 processes your personal data, please contact our support team using the details below. r44444 will acknowledge all privacy-related enquiries within five (5) business days and provide a substantive response within thirty (30) days.

Email: [email protected]
Support hours: 24 hours a day, 7 days a week, 365 days a year.
Languages: English and Bengali.